By signing up and using any of Savvy Cell’s services, you agree to be bound by the following terms and conditions ("Terms Of Service") and our Privacy Policy.  Your electronic signature (clicking "I Accept") to this agreement confirms your acceptance of the terms.

Definitions

Let's make sure we get it right from the very beginning, so we are talking the same language. We'll keep it short.

•    'We', 'us' and 'our' mean the owners, staff, partners or affiliates of Savvy Cell.
•    ‘Customer’ or ‘Client’ means you, or someone authorised to act on your behalf.
•    'Their' and 'they' mean another party, like third-party providers.
•    'He' means 'she' and 'she' means 'he' - it refers to everybody. You'll find no discrimination here.
•    'Products', 'services' and 'systems' all refer to the same thing - anything we offer you at a cost or free.

General conditions

As with all things in life, the one thing you can count on is change. So will our terms and conditions, as our business grows and improves. That's why they will also apply to any updated or new services in the future.

1. We reserve the right to modify, terminate or refuse our services for any reason at any time, with or without notice.

2. We reserve the right to change fees for products and services for any reason at any time, with or without notice.

3. Use of our service is at your own risk. Our services are provided on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory. Savvy Cell does not warrant that the service will be uninterrupted, timely or error-free.

4. We in no way guarantee that our services will in any way impact your sales, market share or productivity, as this is solely within your control.

5. If any of our services are interrupted or cancelled for reasons beyond our control, we will take a deep breath, swallow a Valium and get your services back up as fast as we can. We do protect our clients from service interruptions with stand-by suppliers to ensure business continuity, but you never know. So we won't be liable for any damages or loss you may suffer if our services are faulty or unavailable. You should consider getting adequate insurance if your business relies on fail-safe services.

6. We reserve all our rights in this agreement, and if one provision is found to be invalid, it will in no way affect the other provisions.

Third-party services and products

1. When using third party services (like Wordpress blogs, Joomla, credit card gateways) your agreement is directly with them, and you must abide by their terms.

2. Because we have no control over their services or rates, we cannot take responsibility for its failure, unavailability or changes.

3. We may link to third party websites we think are useful, but will not be held responsible if you suffer damages as a result of using their products or services.
   

Usage and copyrights

1. We’re pretty sure you won’t misuse any of our products and services on purpose, but just in case, we’ll spell it out. It’s quite simple – if you use our services in any way we deem inappropriate, we will suspend your services instantly, without notice.
   - Don't use any of our services for adult, offensive or illegal content.
   - Don't send out spam using or referring to any of our services.
   - Do not abuse anyone else's copyrights or intellectual property.
   - Don’t reproduce, duplicate, copy, sell, resell or link to any of our services, without written permission.

2. You take sole responsibility for anything contained on your website, and relieve Savvy Cell of any legal claims in this regard.

3. We work really hard for our money, so when we develop new systems or software, we would like to see it pay off for a while. That's why we'll have the right to retain all proprietary rights on it, and may resell it to other customers (excluding any of your own protected material, of course).

4. Copyright of unaltered site design templates or images we source for you belong to the respective designer, but you may move it with your site to another host as long as the link to them is retained.
   

Payments

1. Unfortunately, we can't finance your business at the expense of our own, so the following will apply. But we are always willing to listen and accommodate where possible, so please do contact us if you do experience payment problems.

2. If your account is not paid within 7 days of the due date, we will discontinue your services with immediate effect. This may result in interest charged at prime rate plus 2% calculated daily and compounded monthly (the bank shows no mercy).

3. Sometimes, we forget to gaze into our crystal ball, and unforeseen events cause us to underestimate fees. In this case, we will hide our embarrassment while we advise you first, then quote you, then get your OK, and then proceed.

4. We can offer you these affordable solutions because we count on you providing us with the information in finished format, and by dealing mostly via email. We are quite happy to spend extra time writing text, checking spelling, preparing images or travelling to your premises, but will have to quote you.

5. Although we are generous people, we cannot work for free. So if you for any reason cancel a service with us before we've completed it, we will have to charge you for any work already completed. This work will remain our property and copyright until we receive payment in full.

6. We cannot take responsibility for any errors or omissions on the content of your website, blog or shopping catalogue after you have approved it for publishing. Changes requested after final approval may result in extra charges.

7. Our credit card payments and debit orders are processed by the good people at Netcash. They’re pretty darn good, but we will not be held liable for any damage during the payment process using their service.

Guarantees, cancellations and refunds

1. This agreement is month-to-month and automatically renewed, unless either party cancels by giving the other one calendar month's notice in writing, via fax on (086) 539-1438 or email to info@savvycell.co.za.

2. We offer a 30-day money-back guarantee from the date of service activation, so you can know your money is well-spent. The guarantee starts from the date you sign up. If we really get your knickers in a knot, you may punish us by asking for a refund of any monthly fees already paid. Setup or design fees for work already done will still be payable. Just send an email to refunds@savvycell.net. Please include your company name and bank details of where to refund you to.

If we update or change our terms of service and use, we will publish the date, as below.
This policy was last modified in February 2010.

If there are any questions regarding this terms, please contact us on info@savvycell.co.za

Please click here to read our Privacy Policy.

Savvy Cell and its associated sites are incorporated in South Africa, with registration number 96/01867/23.

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